Shipping policy

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All E Cozy Co orders are made to order and fulfilled through our print-on-demand partner. We currently ship to Canada and the United States only — we are not accepting orders to other destinations at this time.

Free Shipping Across Canada & U.S. - No Minimum Order

Shipping is free on every order to any address in Canada or the United States, with no minimum spend. Shipping at checkout will always show as $0.00 — there is nothing to add, and no threshold to reach.

Order Timeline

Your estimated delivery time is production time + shipping time:

Production: 2–5 business days to print and prepare your order

Shipping (Canada): 5–9 business days (standard)

Shipping (United States): 4–8 business days (standard)

So a standard Canadian order typically arrives in about 10–15 business days total, and a U.S. order in about 9–14 business days. These are estimates, not guarantees — occasional delays can happen due to high demand, stock availability, or carrier disruptions.

Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order leaves our fulfillment center.

Address Accuracy

Please double-check your shipping address at checkout — we are not able to reroute a package once it has shipped. If a package is returned to us as undeliverable due to an incorrect address, we can reship it once the correct address is confirmed, but additional shipping costs may apply.

Questions?

Reach out to us any time through our chat or contact page and we'll be glad to help track down your order.

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