Terms of service

Terms of Service

Last updated: [Aug 2026]

Welcome to E Cozy Co (ecozyco.ca). These Terms of Service ("Terms") govern your access to and use of our website and any purchase you make with us. By using our site or placing an order, you agree to these Terms.

1. Products and Availability

All products are made to order through our print-on-demand fulfillment partner. Because items are produced on demand, colors, print placement, and fabric may vary slightly from product photos, and availability can change without notice. We reserve the right to limit quantities or discontinue any product at any time.

2. Pricing and Payment

All prices are listed in Canadian dollars (CAD) unless otherwise stated and are subject to change without notice. We reserve the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, or unavailability of a product.

3. Shipping and Returns

Shipping timelines and our return/refund policy are outlined separately in our [Shipping Policy] and [Refund Policy]. By placing an order, you agree to the terms set out in those policies.

4. Intellectual Property

All content on this site — including designs, logos, product photography, and text — is the property of E Cozy Co or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use our designs or content without written permission.

5. Acceptable Use

You agree not to use this site for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the site's normal operation.

6. Limitation of Liability

To the fullest extent permitted by law, E Cozy Co is not liable for any indirect, incidental, or consequential damages arising from your use of this site or your purchase of our products. Our total liability for any claim related to an order will not exceed the amount you paid for that order.

7. Third-Party Services

Our store uses third-party services for payment processing, fulfillment, and order management (including a print-on-demand production partner). We are not responsible for delays or issues caused by these third parties, though we will always work with you to resolve them.

8. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted to this page, and continued use of the site after changes are posted means you accept the updated Terms.

9. Contact Us

Questions about these Terms? Reach out through our contact page or chat.